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Bromcom FAQs
Bromcom Information Hub
Hailsham Academy uses Bromcom, a cloud-based management information system that helps us to manage student information, communicate with families and support learning.
To support students and families, we have created this page containing frequently asked questions (FAQs), along with step-by-step guides for registering for My Child At School (MCAS), reporting absences, and accessing key features of the system.
Parents and Carers
What is My Child At School (MCAS)?
My Child At School (MCAS) is the parent and carer portal for Bromcom.
Through MCAS, parents and carers can:
- Receive school communications
- View attendance information
- Access reports and other student information
- Make payments where applicable
- Report student absences
Useful resources
Click here to read our full parent communication
Students
Accessing Bromcom
Students can access Bromcom for homework and their timetable through:
Bromcom Student Portal: https://www.bromcomvle.com/
Bromcom Student App, available from:
Logging In
Students should select "Login with Microsoft Account" when accessing the Student Portal or App.
The other login options can be ignored.
Students should then sign in using their normal school email address and password, the same credentials used for accessing school computers and Microsoft 365.
What Can Students Access?
Students can use Bromcom to:
- View homework assignments
- Check homework deadlines
- Access their timetable
- View lesson information
- Stay organised and track school work
Support
Detailed guidance on using the Bromcom Student App is available here:
New Student App – Bromcom Documentation Centre
FAQs
Students
Visit https://www.bromcomvle.com/ and select "Login with Microsoft Account".
Sign in using your school email address and password.
The Bromcom Student App is available free of charge from:
- The Apple App Store
- Google Play Store
Once installed, select "Login with Microsoft Account" and sign in using your school credentials.
Students should always select "Login with Microsoft Account".
The other login options can be ignored.
Use the same school email address and password that you use to log in to school computers and Microsoft 365 applications.
Homework can be viewed through the Homework section of the Bromcom Student Portal or Student App.
You can see:
- Your current homework tasks
- Due dates
- Instructions provided by teachers
- Any attachments or resources shared with the task
Your timetable is available within the Bromcom Student Portal and Student App.
You can view your timetable for the current day as well as upcoming lessons.
First check that:
- You are using your school email address.
- You have selected "Login with Microsoft Account".
- Your school password is correct.
If you still cannot access your account, contact the IT Support team or speak to your Mentor.
Parents and carers can access information through My Child At School (MCAS). Students should use the Bromcom Student Portal or Student App to access their own homework or timetable.
Yes. Students are expected to check Bromcom regularly to keep up to date with homework, deadlines and timetable information.
Parents and Carers
Bromcom is the school's Management Information System (MIS). It allows Hailsham Academy to securely manage student information and communicate more effectively with parents, carers and students.
Through Bromcom, parents and carers can access My Child At School (MCAS), which provides information such as attendance, reports, communications, payments and other important updates relating to their child.
Students can use the Bromcom Student Portal or Student App to access their timetable and homework.
Bromcom helps ensure that families, students and staff can access important school information quickly and securely through a single platform.
My Child At School (MCAS) is Bromcom's secure online portal for parents and carers.
MCAS provides convenient access to important information about your child and allows you to stay up to date with school life. Depending on your child's phase and year group, you can use MCAS to:
- View attendance information
- Receive school communications
- Access reports and key student information
- Make payments where applicable
- Report absences
- Access booking systems and other school services
MCAS can be accessed through a web browser or by downloading the My Child At School app on your mobile device.
We encourage all parents and carers to activate their MCAS account and enable notifications to ensure they receive important updates from the Academy.
Parents and carers can self-register for My Child At School (MCAS).
To register:
- Open the MCAS app and select Activate, or visit the MCAS website and select Sign Up.
- Enter the school postcode: BN27 1DT.
- Enter the email address currently held on our school records.
- Enter the one-time passcode sent to your email.
- Create your password.
Once completed, your account will be ready to use.
Important: Registration will only work if you use the email address currently held on school records.
MCAS will only recognise email addresses that are currently recorded on our system.
If you receive an error message or cannot register, please contact the school office to check that we hold the correct email address for you before attempting to register again.
Please note: families of children joining Hailsham Academy for the first time in September will not be able to activate their MCAS account until their child’s official start date. New starter families will receive a separate communication confirming when access will be available.
- Log in to MCAS.
- Select Attendance.
- Select Report an Absence.
- Enter the reason for the absence.
- Upload supporting evidence if required.
- Submit the notification.
- Open MCAS.
- Select Dinner or Dinner Money.
- Scroll to the target week.
- Choose the date.
- Select a main meal option.
- Click Submit.
- Open MCAS.
- Select Wraparound Care.
- Choose the blue/available session slot(s) in the calendar.
- Select your preferred days or session length (full or half session)
- Click Enrol or Proceed.
- Complete payment if required.
If you have any questions, please contact the school office in the first instance:
Email: hcc@hccat.net
Phone: (01323) 841468
We are happy to support you.